Customer Service

Shipping & Delivery: We ship to UK, including Northern Ireland via 1st Class post or Fed ex for larger items.; We do NOT currently ship to Europe or USA/Canada, nor can we send Large items to BFPO; Orders received by 3pm we try to send same day, but at times it gets very busy indeed, so allow an extra day.
Privacy & Security: We take customer privacy seriously, and we do not disclose or sell on your details to anyone, anywhere at any time!
Returns & Replacements: We abide by the MOPS code of conduct, and we accept returns of faulty items for replacement or repair as appropriate with 28 days of delivery.; Your statutory and manufacturers rights are not affected.

Viewing Orders: Once you have logged in, you can track the progress of your order online, or by calling the store on 01323 325066
Updating Account Information: Please remember to keep your account information up to date, we don't want to deliver to the wrong house now, do we?